FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked:
SHIPPING
Do you ship internationally?
Yes we will ship internationally if your country offers tracking info. Our most common international customers are from Australia, Canada, UK and Europe.
How long does shipping take?
Typically all shipments are expedited within 3 business days. Please allow 1 - 2 weeks for US shipments and 1 - 3 weeks for all international shipments. Please note that international shipments will have to clear customs and a customs tax or fee may apply.
Will I be charged for taxes?
Your purchase will include all sales, state, local and federal taxes so customers from the USA will not pay any additional tax fees. International shipments may have to pay a duty fee or tax depending on the total value of the shipment.
RETURNS
Yes we do accept returns and will issue you full refund if you are not 100% satisfied. If you have purchased the wrong size and would like to exchange for a different product option then we will be happy to help you with that request. Please return your item within 14 days of receipt. If you have any questions or concerns regarding our returns or refund policies, please email us. Thank you!
Still got questions? Contact us>
Please email us with any questions or concerns. Thank you!
PAYMENT & WARRANTY
What forms of payments do you accept?
We gladly accept Visa, MasterCard, PayPal, Checks and Money Orders. For any other payment types, please email us.
What are your warranty terms & conditions?
All product quality is 100% guaranteed or your money back. All returns for product quality should be returned within 14 days.